An EnRoute 23 Knowledge Base PDF which is available in the Help subfolder of your EnRoute/EzyNest software.
The Type Library Errors PDF is also useful for Troubleshooting.

Locating your User ID and Product Details
The User ID and Products Details are displayed on the splash screen when EzyNest is opened or using the Help > About, as shown.
As you can see, there are also a number of other helpful resources available from this menu.

